Privacy Policy



Certicable, LLC, its d/b/a “TiniFiber” and affiliates and subsidiaries thereof (“Company,” “us,” our” or
“we”) is committed to protecting your privacy. “You/your/user(s)” means you as a user of our websites
located at and (the “Websites”) and the services and offerings
made available to you through the Websites, including without limitation all features and functionality
thereof and updates thereto and all Content made available through the Websites (together with the
Websites, the “Services”). Our privacy policy, which applies to all Users of our Services, is designed to
explain the information we collect and how we use it to provide our Services and give Users a better
experience (“Privacy Policy”). Capitalized terms not defined in this Privacy Policy have the meanings
given in our Terms of Use at This Privacy Policy is part of, and incorporated into,
the Terms of Use.

This Privacy Policy describes the Personal Information (as defined below) we collect about you through
or during your use of the Services, why we collect it, how we use it, and when we share it with third
parties. This Privacy Policy also describes the choices you can make about how we collect and use certain
of that information. The Personal Information provided by you is not used for any purpose other than as
outlined in this Privacy Policy.

By accessing and using the Services you consent to our collection, storage, use and disclosure of your
Personal Information and other information as described in this Privacy Policy. If you do not agree with
the terms of this Privacy Policy, please do not provide any Personal Information to us. If you choose not
to provide any Personal Information that is necessary for us to provide you with specific products or
services, we may not be able to provide those products or services to you.

1. Types of Information We Collect
a. Personal Information; Anonymous Information. We collect both Personal Information and
Anonymous Information about our users. “Personal Information” is information that can be
used to contact or identify you or individuals about whom you enter information as part of your
activities on our Services, such as first name, last name, e-mail address, phone number, street
address, zip code, company name and address, IP address, username and/or mail address in
combination with a password or security questions and answers, comments, testimonials, other
personal information you make publicly available through the use of the Services, account
numbers or credit/debit card numbers, even without a security code, access code, or password if
the account could be accessed without such information, as well as information that is linked to
the forgoing information. “Anonymous Information” or de-identified information is
information that cannot reasonably be used to contact or identify you and is not linked to
information that can be used to do so. It includes passively collected information about your
activities on or through the Services such as usage data, to the extent that information is not
linked to your Personal Information.

b. “Aggregated Anonymous Information” is the combination of your Anonymous Information
with the Anonymous Information of other users. Aggregated Anonymous Information does not
allow you to be identified or contacted.

c. Non-Personally Identifiable Information. Through your use of the Services, we may also
collect certain non-personally identifiable information from you (“NPII”). NPII is not associated
with you as an individual. It is measured anonymously and only in the aggregate.

d. Cookies; Pixel Tags. We may also use tools such as cookies and pixel tags to gather information
as well. “Cookies” are small pieces of information that a website sends to your device while you
are viewing the Websites or using the Services.  We use both session Cookies (which expire once
you close your web browser), persistent Cookies (which stay on your device until you delete
them) and third-party Cookies (which are placed by a website from a domain other than ours) to
provide you with a more personal and interactive experience. Persistent Cookies can be removed
by following web browser help file directions. "Pixel Tags" (sometimes called “web beacons” or
“clear gifs”) are a snippet of code that collects information about a visitor’s behavior on a
website, and then sends the information back to the originating platform to be processed and

e. Unique Device Identifiers. Users can access and browse a majority of the Websites without
disclosing Personal Information, although, like most website providers, we passively collect
certain information from your devices, such as your IP address, browser information, unique
device identifier (“UDID”) and/or your mobile operating system.

f. User-Provided Information. We collect information that you provide directly to us when you engage in the following:

  • Purchase products or services from us
  • Update or change your account information
  • Register for our newsletter and promotional offers
  • Submit a product review
  • When you share a product review, message, link or other content through the Services
  • Follow, link with other otherwise join us on any supported social media application, including Facebook, Twitter, Instagram, LinkedIn, and YouTube
  • Submit a request for support or assistance
  • Submit User Content
  • Communicate with us via e-mail, telephone, video conference, or other methods
  • Complete a survey for, submit information to, or request information from us
  • Inquire about, apply for, or initiate employment If/when you are working for the Company

We may correlate this information with other Personal Information we have about you. We
collect e-mail lists and information related to marketing services. When you use the Services, you
may be given the option to subscribe to or to be added to our subscription or e-mail list. Whether
or not you select this option, your Personal Information may be shared with third parties
consistent with this Privacy Policy. You may opt-out or unsubscribe from these e-mail lists at any

g. Hardware; Browser; IP Address. We may collect information from your use of the Services
including your hardware model, browser type, operating system, Internet Protocol (IP) address
and domain name, through the use of Cookies, web beacons or other technologies. This
information may include the following: your browser and mobile device type, operating system
and name of your Internet service provider; web pages you visit on the Services; IP address,
browser type, profile information, geo-location information; information about your interactions
with e-mail messages, such as whether the messages were opened and the links clicked in those e-mails; and standard server log information. If you are using a mobile device, we may also receive
your UDID, or another unique identifier, and mobile operating system.

h. Payment Processing Information. Only some payment processing information is collected by
us, for example if you place an order by telephone. We may also use a third party(ies) for
payment processing. We do not want you to send us your credit card or bank account information
by e-mail or other means except where requested as part of the checkout process. Please review
the terms of use and privacy policies of the third-party payment processor prior to providing
Personal Information to them.

i. Geolocation. If you access the Services through a desktop or mobile device, we may access,
collect, monitor and/or remotely store geo-location data.

j. Third-Parties. We may also obtain information from other sources and combine that with
information we collect directly. For example, we may collect information about you from third
parties, including but not limited to identity verification services, fraud detection service
providers, credit bureaus, mailing list providers, review sites and services, shipping carriers, sales
partners, and publicly available sources. If you create or log into your account through a social
media site, we will have access to certain information from that site, such as your name, account
information and friends lists, in accordance with the authorization procedures determined by such
social media site.

We use third-party services, such as Google Analytics and Google AdWords, to track and analyze
online behavior of our Users. These services may help inform, optimize, target and serve ads
based your visits to our Services.  We do this to better understand how you use the Services, with
a view to offering improvements for all Users, and to tailor our business and marketing activities
accordingly. If you would like to opt out of Google Analytics, please download and install the
browser plugin at You can also manage your
Facebook privacy settings and preferences by going to your account and navigating to the
Settings & Privacy page of your account. Users can also opt out of third party interest based
advertising by visiting the Network Advertising Initiative’s deactivation website at

When you interact with us through social media networks, such as when you follow us, share
content or contact us through Facebook, Twitter, Instagram, YouTube, Snapchat or other sites, we
may receive information about you, including your profile information, picture, user ID
associated with the social media account, friends list, and any other information you permit the
social media network to share with third parties. The data we receive is dependent upon your
privacy settings with the social network in question.

2. How We Use Your Information

a. Personal Information. We may use your Personal Information for the following representative

  • Set up and maintain your account;
    Review, process and fill your product purchases, whether through us or through a third-party ordering platform, and any applicable promotions or discounts
  • Send communications to you, including product information and administrative e-mails
  • Arrange for shipping and delivery of the products you purchase, whether through us or through a third-party ordering platform,
  • Satisfy our contractual obligations to you
  • Send you promotional/marketing information, newsletters, offers or other information
  • Perform internal operations, processing services, maintain user accounts, resolve disputes, establish, exercise, and defend legal claims, prevent and identify fraud, verify your identity and authenticate users
  • Personalize and tailor the features, performance and support of the Services
  • Analyze, benchmark and conduct research on user data and interactions with the Services and our products and services
  • Provide the materials, goods and/or services we offer and/or that you request
  • Identify your preferences, so we can notify you of new or additional products, services, and/or promotions that might be of interest to you
  • Improve our services, products, content, customer service, and overall Services experience by aggregating and analyzing our customer data
  • Analyze the use of our products and services and information about visitors to the Services to enhance our marketing efforts
  • Communicate with you by e-mail, video conferencing, telephone, or other means for the purpose of providing you with customer service and support, as well as information about our company, our products, or other information that we believe may be of interest to you
  • Provide others with your Personal Information for the limited purposes described in this privacy policy
  • Send you notices of a transactional, administrative or relationship nature, or as required by law

b. Anonymous Information. We may use Anonymous Information for the following representative

  • Perform internal operations on the Services
  • Improve the Services and customize the user experience
  • Aggregate the information collected via Cookies and Pixels to use in statistical analysis to help us track trends and analyze patterns

c. Both Personal Information and Anonymous Information. We may use a combination of Personal
Information and Anonymous Information that we collect to target and measure the performance
of advertisements to Users both on and off of the Services on our own and through different ad
networks and exchanges, using the following data, whether separately or combined: (i) data from
advertising technologies such as Cookies, Pixels, web beacons, ad tags and device identifiers; (ii)
User-provided information; (iii) data from your use of the Services; (iv) information from others
(e.g., advertising partners, publishers and data aggregators); and (v) social media platforms.

d. Targeting. We may use Personal Information and Aggregated Information that we collect to
target and measure the performance of advertisements to Users both on and off of the Websites
on our own and through different ad networks and exchanges, using the following data, whether
separately or combined: (i) data from advertising technologies such as Cookies, Pixels, web
beacons, ad tags and device identifiers; (ii) User-provided information; (iii) data from your use of
the Websites; (iv) information from others (e.g., advertising partners, publishers and data
aggregators); and (v) social media platforms.

3. Lawful Processing; Legitimate Interests. Our processing of your Personal Information for the
purposes set out in this Privacy Policy is necessary for one or more of the following:

  • Performing a contract with you, or to take steps at your request prior to contracting with you
  • Protecting your vital interests or the interests of another person
  • Complying with our legal obligations
  • Pursuing our legitimate interests, including without limitation:
  • Providing, improving and customizing our products and service offerings;
  • Administration of our operations;
  • Understanding how the Services are being used;
  • Exploring ways to develop and grow; 
  • Cybersecurity; 
  • Enhancing protection against fraud, spam, harassment, intellectual property infringement, crime and security risks;
  • Meeting our obligations and enforcing our legal rights

4. How We Share and Disclose Personal Information

a. We will not rent, sell or share your Personal Information with third parties except as set forth
herein. If you do not want us to use or disclose Personal Information collected about you in the
ways identified in this Privacy Policy, you may choose not to use the Services or provide your
Personal Information at any time. If you choose not to provide any Personal Information that is
necessary for us to provide you with specific products or services, we may not be able to provide
those products or services to you.

b. We may disclose your Personal Information to outside individuals and/or companies that help us
bring you the products and services we offer and to create, operate, and maintain our Services.
For example, we may work with third-parties to: (a) manage a database of customer information;
(b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d)
provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; (g)
fulfil your product orders and deliver your products; and (h) provide other services designed to
assist us in developing and running our Services and maximizing our business potential. We
require that these outside companies agree to keep all information shared with them confidential
and to use the information only to perform their obligations to us.

c. We may disclose information we have collected about you if required to do so by law or if we, in
our sole discretion, believe that disclosure is reasonable to (i) satisfy any applicable law,
regulation, legal process or governmental request; (ii) enforce this Privacy Policy and our Terms
of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise
address fraud, security or technical issues; (iv) respond to user support requests, or (v) protect our
rights, property or safety, our users and the public. This includes exchanging information with
other companies and organizations for fraud protection and spam/malware prevention.

d. We may share all or some of your Personal Information with any of our subsidiaries, joint
venturers, or other companies under common control, in which case we will require them to
honor this Privacy Policy. Additionally, in the event we undergo a business transition such as a
merger, acquisition by another company, or sale of all or a portion of our assets, your Personal
Information may be among the assets transferred. You acknowledge that such transfers may occur
and are permitted by this Privacy Policy, and that any entity that acquires us, is merged with us or
that acquires our assets may continue to process your Personal Information as set forth in this Privacy Policy.

5. Use of Non-Personally Identifiable Information.

a. We use NPII to maintain and administer the Services, analyze trends, gather demographic
information and comply with applicable law. We may share Aggregated Anonymous Information
with third-parties. We may share this information with others without express notice to you or
consent from you, and we may exploit, use and disclose your NPII without limitation of any kind.
We authorize certain service providers to utilize NPII for their business purposes and in
accordance with their privacy policies, such as to report on usage or industry trends to their
customer base.

b. The Websites may use Cookies. Cookies help us remember you when you return to the Websites.
Cookies also hold information to personalize and enhance your experience and to gather Websites
statistical data, such as which pages are visited, the Internet provider’s domain name and the
addresses of the sites you visited immediately before coming to and immediately after leaving the
Websites. The information in the cookies lets us trace your “clickstream”; activity (i.e., the paths
taken by users of the Websites as they move from page to page) to enable us to better serve you
by revealing which portions of the Websites are the most popular. We may also allow our affiliate
and service providers and advertisers to serve cookies from the Websites to allow them to assist
us in various activities such as doing analysis and research on the effectiveness of the Websites,
its content and advertising. Some third-party advertising companies may be advertising networks
that are members of the Network Advertising Initiative, which offer a single location to opt out of
ad targeting from member companies. For more information, see:

c. We may also use Pixel Tags, which help us analyze users’ online behavior and measure the
effectiveness of the Websites and our advertising and marketing. Pixel Tags or Clear gif files are
tiny graphics with a unique label that work in a similar way to cookies and are used to monitor
the user’s online activities. In contrast to cookies that are saved on a user’s computer hard disk,
clear gif files are embedded invisibly in websites and are about as big as the full stop at the end of
this sentence. Where appropriate, we may combine the information collected by such Pixel Tags
with the Personal Information of our customers. We may also use other analytical tools to
evaluate site performance through the use of aggregated data, which contain no Personal
Information. We work with service providers that help us track, collect, and analyze this

d. Cookies, Pixel Tags, and/or other analytical tools that we may use on the Websites may collect
information about your visit, including the pages you view, the features you use, the links you
click, and other actions you take in connection with the Websites. This information may include
your computer’s Internet protocol (IP) address, your browser type, your operating system, date
and time information, and other technical information about your computer. We may also track
certain information about the identity of the Websites you visited immediately before coming to
the Websites. Cookies, pixel tags, and/or other analytical tools in our e-mails may also be used to
track your interactions with those messages, such as when you receive, open, or click a link in an
e-mail message from us. We may also work with businesses that use tracking technologies to
deliver advertisements on our behalf across the Internet. These companies may collect
information about your visits to the Websites and your interaction with our advertising and other
communications, but no Personal Information is shared with them.

e. We may combine the NPII collected through Cookies, Pixel Tags and other analytical tools with
other information we may have collected from you. This information may be used to improve the
Websites, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes. We may use and share aggregated and anonymous information to conduct market research and analysis for
ourselves and/or for our business partners. Given the anonymous, non-personally identifiable
nature of such information, there are no restrictions under this Privacy Policy on how we may use
or disclose such information. For example, we may freely share such information with third
parties who may use such data for their own marketing, advertising, research, or other business
purposes. We may also freely share such information with our service providers in order for them
to perform services to or for us.

f. The Services contains links to and/or enables certain third-party functionalities to enhance your
experience on the Services, including social plug-ins, tools and APIs. Prior to using any third
party functionalities (e.g., Facebook “Like” button) on the Services, you should consult the
privacy notices of the third party providers of such functionalities (e.g., Facebook), as we have no
control over information that is submitted to, or collected by, such third parties, or how they may
use the information. The privacy policies and data practices of such third parties may
significantly differ from ours, and we make no representation or warranty whatsoever about their
policies and practices. Your communications and interactions with such third parties are solely
between you and them and are at your own risk.

6. Data Retention. We will retain your Personal Information for as long as is necessary for the
purposes set out in this Privacy Policy unless a longer period is required under applicable law or
is needed to resolve disputes or protect our legal rights or otherwise to comply with legal

7. Opting-Out

a. Unsubscribe. You may opt out of: (a) receiving e-mail communications such as e-mail
newsletters and promotional e-mails by following the instructions provided at the bottom of each
e-mail, clicking the “unsubscribe” button at the bottom of e-mails we sent you; and/or (b)
receiving promotional e-mail communications and newsletters by e-mailing us at and including the word “UNSUBSCRIBE” in the subject text. Opting out of
receiving Services communications will not affect your receipt of service-related, and
administrative communications, such as payment confirmations, delivery status updates, updates
to our Terms of Use and this Privacy Policy as we must be able to communicate with you
regarding your purchases. If you do not receive a response from us to any e-mails you send to us
within ten (10) business days, please send us another e-mail as your original e-mail may not have
been received.

b. Google, Facebook & Apple. Our products and services may use Google Analytics Advertising
Features and its associated tracking technologies to help display our ads you see on other sites,
and to help us manage and optimize our online advertising efforts. To opt out of Google
Analytics Advertising Features, visit Google’s Ad Settings page, currently located at
Services users can also access the Google Analytics Opt Out Browser Add-on, currently located
at or
We may also work with Facebook and Apple to provide analytics in connection with our
Services, including our mobile applications. For more information about Facebook’s privacy
practices, you may visit, and for Apple’s privacy
policy, click here You can manage your
Facebook privacy settings and preferences by going to your account and navigating to the
Settings & Privacy page of your account. You can manage your Apple privacy settings and
preferences by going to Settings in your Apple device and adjusting third party application access
and permissions, as well as adjusting your Analytics & Improvements, Advertising and to
Location Services privacy preferences.

c. Ad Industry Opt-Outs. You can opt out of Internet-based and mobile advertising on your
mobile device by visiting TRUSTe’s Ad Preference Manager, currently available at You may can opt out of receiving online behavioral or
internet based advertising by using the tools located at the Digital Advertising Alliance’s
consumer choice page, currently available at or the Network
Advertising Initiative (NAI) opt out tool currently available at When using the ad industry opt out tools, note that:
(a) if you opt-out we may still collect some data about your online activity for operational
purposes (such as fraud prevention), but it will not be used by us for the purpose of targeting ads
to you; (b) if you use multiple browsers or devices you may need to execute this opt out on each
browser or device; and (c) other ad companies’ opt-outs may function differently than our opt-
out, and we have no control over the practices of any third parties. We do not make any
representations or warranties about such opt-out services. Such services are independent from us,
and we have no control over, or responsibility for their performance.
d. Cookies. You can opt out of accepting Cookies or disable them from your browser. The “Help”
function on most browsers contains information on how you can set your browser to notify you
before accepting Cookies or can disable them entirely. If you opt out of Cookies, you will not be
able to take advantage of various features of the Services that are available to other users. For
example, we may use Cookies to recognize you by name when you return to this Services so you
don’t have to login again and provide your password each time.

8. Deleting, Changing & Updating Your Personal Information

a. You may correct, update or revise your Personal Information that is inaccurate or request that we
delete your Personal Information from our system. In certain cases, you may also have a right to:
(i) to restrict or limit the ways in which we use your Personal Information; (ii) to object to the
processing of your Personal Information; and (iii) to obtain a copy of your Personal Information
in an easily accessible format.
b. If you withdraw your consent to the use or sharing of your Personal Information for the purposes
set out in this Privacy Policy, you may not have access to the related services, and we might not
be able to provide you with certain or any services.  
c. To submit a request, please send an e-mail message to We do not want to
take any action regarding your Personal Information at the direction of someone other than you
and may therefore ask you for information verifying your identity.

in certain cases, we may continue to process your Personal Information after you have withdrawn
consent and requested that we delete your Personal Information, if we have a legal basis to do so.
 For example, we may retain certain data if we need to do so to comply with an independent legal
obligation, if we still need the data for the lawful purposes for which we obtained the data, or if it
is necessary to do so to pursue our legitimate interest in keeping our services and operations safe
and secure. Furthermore, if we have already disclosed your Personal Information to third-parties
pursuant to the terms of this Privacy Policy, we cannot access that Personal Information any longer and cannot compel the deletion or modification of any such information by the parties to whom we have made those disclosures.

10. Notice to Californian Users Regarding Your Privacy Rights

a. Shine the Light. Pursuant to California Civil Code Section 1798.83, also known as the "Shine
The Light’ law, California residents have the right to request in writing from businesses with
whom they have an established business relationship: (i) a list of the categories of Personal
Information, such as name, address, e-mail address, and the type of services provided to that
individual, that a business has disclosed to third-parties (including affiliates that are separate legal
entities) during the immediately preceding calendar year for the third parties’ direct marketing
purposes, and (ii) the names and addresses of all such third-parties. We do not share Personal
Information with third-parties for those parties’ direct marketing. To request the above
information, California residents can e-mail us at or write to us at
Certicable, LLC, Attn: Privacy Office, 111 Carolyn Blvd, Farmingdale, NY 11735. Please note
that, under California law, a business is only required to respond to such a request twice in any
calendar year.

b. Do Not Track. Some web browsers may let you enable a “do not track” feature that sends
signals to the websites you visit, indicating that you do not want your online activities tracked. 
This is different than blocking or deleting cookies, as browsers with a “do not track” feature
enabled may still accept cookies.  There is currently no industry standard for how companies
should respond to “do not track” signals, although one may develop in the future.  We do not
respond to “do not track” requests or signals at this time. 

11. Children

The Services are not directed to or intended for children under 13 years of age. We do not knowingly
solicit, collect or maintain information from those we actually know are under 13, and no part of our is
targeted to attract anyone under 13. We also do not send e-mail correspondence to anyone who advises
that they are under the age of 13. If we later obtain actual knowledge that a User is under 13 years of age
we will take steps to remove that User’s Personal Information from our systems. If you are the parent or
guardian of a child whom you believe has disclosed Personal Information to us, please contact us at or write to us at Attn: Privacy Office, 111 Carolyn Blvd., Farmingdale, NY 11735so
that we may delete and remove such information from our system.

12. Security; Legally Required Disclosures

Security. Unfortunately, despite our best efforts, the transmission of data over the Internet cannot
be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of
information you transmit through the Services, any transmission of Personal Information by you
is at your own risk. We cannot guarantee that such information will not be intercepted by third-
parties and we shall not be liable for any breach of the security of your Personal Information
resulting from causes or events that are beyond our control, including, without limitation, your
own act or omission, corruption of storage media, defects in third party data security products or
services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or
terrorism, and we are not responsible for circumvention of any privacy settings or security
measures contained on the Services.

a. Legally Required Disclosures. We will make any legally required disclosures of any breach of
the security, confidentiality, or integrity of your unencrypted electronically stored "Personal
Information" (as defined in applicable state statutes on security breach notification) to you via e-
mail and/or conspicuous posting on the Services in the most expedient time possible and without
unreasonable delay, insofar as it is consistent with (i) the legitimate needs of law enforcement; or
(ii) any measures necessary to determine the scope of the breach and restore the reasonable
integrity of the data system.

13. Third-Party Websites
While visiting the Services, you may link to websites operated by third parties or you may have come to
the Services using a link found in another website. We do not make any representations or warranties
about any third-party website, we have no control over them or the information, services, products they
provide or the manner or methods they employ to collect, store, access, or otherwise use your Personal
Information. If you provide Personal Information at one of those websites, you are subject to the privacy
policy of the operator of that website, not our Privacy Policy. Please make sure you understand any other
website’s privacy policy before providing Personal Information.

14. Changes to Our Privacy Policy
We reserve the right to change, modify, add or remove portions of this Privacy Policy at any time and
without prior notice, and any changes will become effective immediately upon being posted. However,
we will not use your Personal Information in a way that is adverse and materially different from the uses
described in this Privacy Policy without giving you an opportunity to opt out. The “Last Modified” date
indicates if and as of when changes have been made to this Privacy Policy. Your continued use of the
Services after this Privacy Policy has been amended shall be deemed to be your continued acceptance of
the terms and conditions of the Privacy Policy, as amended.

15. Contact Us
If you have any questions regarding our Privacy Policy, or if you wish to issue a request to exercise your
rights where applicable by law, you can contact us via e-mail at or write to us at

Certicable, LLC, Attn: Privacy Office,

111 Carolyn Blvd.

Farmingdale, NY 11735.


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    Why TiniFiber®

    For more information on the benefits of using Tinifiber®, contact us at:
    631-WE-CABLE (631-932-2253)


    For more information on the benefits of using Tinifiber®, contact us at:
    631-WE-CABLE (631-932-2253)


    For more information on the benefits of using Tinifiber®, contact us at:
    631-WE-CABLE (631-932-2253)


    Contact TiniFiber®

    For more information on the benefits of using Tinifiber®, contact us at:
    631-WE-CABLE (631-932-2253)